You can book directly by phone, email, or through our website. A $100.00 deposit is required to

secure your reservation.

Billing begins when the limousine leaves our business location and ends when it returns.

Additional travel time may be added if your pick-up or drop-off location is outside the immediate

Kelowna area (e.g., Lake Country, Vernon, Summerland, Peachland, Penticton, West Kelowna).

Yes, we do offer service to out-of-town locations including Lake Country, Vernon, Summerland,

Peachland, Penticton, and more. Please note the following for out-of-town service:

●

Travel Time: Travel to and from your location is added to your total billable hours.

●

Minimum Booking Time: Out-of-town trips often require a minimum booking of 2 hours

depending on the destination.

●

Fuel/Travel Surcharge: For longer distances, a mileage or fuel surcharge may apply.

This will be clearly explained at the time of booking.

●

Latest Service Times: Pick-ups must be scheduled no later than 11:00 PM. Drop-offs

outside of Kelowna may vary depending on location.

Pick-ups: No later than 11:00 PM (in-town or out-of-town).

Drop-offs: No later than 12:00 AM for in-town trips. Out-of-town drop-offs may vary

depending on location.

Yes, multiple stops are allowed. Please note that all stops must be scheduled in advance, and

the total rental time will continue while the limousine waits.

No, alcohol consumption is not permitted inside the limousine at any time. You may bring

sealed, unopened alcohol with you for later use. Alcohol can only be consumed once you are

outside of the limousine in an alcohol-permitted area, and never while the vehicle is in motion.

Cancellations made 14 days or more before the booking will receive a full refund of the deposit.

Cancellations made less than 14 days before may result in a partial or non-refundable deposit,

depending on circumstances.

We provide a 15-minute grace period for every booking. After this time, overtime will be billed

at $75 for every additional 15 minutes. Overtime is subject to vehicle availability, so please

confirm with your chauffeur if additional time can be accommodated.

Passenger capacity depends on the vehicle booked. We offer limousines that seat anywhere

from 6 to 20 passengers. Please confirm capacity when booking to ensure the best fit for your

group.

Yes, you may request a particular vehicle when booking. Vehicle availability is on a first-come,

first-served basis, so we recommend booking early.

In the rare case of mechanical issues or unexpected complications, we will do our best to

provide a comparable or upgraded vehicle. If this is not possible, a full refund of your deposit will

be issued.

No, pets are not permitted in the vehicle.

Gratuity is already included in your booking unless otherwise stated. If you wish to provide an

additional tip directly to your chauffeur as a thank-you for exceptional service, you are welcome

to do so, but it is not required.

All reservations require a minimum booking of 2 hours. For both in-town and out-of-town trips.

Please see the Policies & Fees section below for complete details regarding booking, deposits,

cancellations, and other important information.

Please see the Policies & Fees section below for our full code of conduct, including expected

behaviour, safety guidelines, and rules for passengers while using our services.

We can accommodate passengers with wheelchairs only if the wheelchair can collapse. We

are unable to accommodate passengers who have health concerns requiring a front seat, as

none of our vehicles have front passenger seats. Please contact us in advance to discuss your

needs.